Returns

Vintage items: Returns are accepted in exchange for store credit, which will reflect the original purchase price in euros.

Return shipping: The buyer is responsible for arranging and covering all costs associated with returning an item to us in Italy. Return shipping costs vary depending on the country of origin and the selected carrier.

Non-Returnable Items

Please note that, due to their nature, the following items cannot be returned:

  • Intimate or hygiene-related pieces (including lingerie and swimwear)
  • Custom-made or special orders crafted specifically for you

 

To request a return or submit a complaint, please contact us at salve@pyoma.com within 14 calendar days of receiving your package. Unfortunately, requests made after this period cannot be accepted.

*Measurements are taken in centimeters with the garment laid flat, measured seam to seam. For the best fit, we suggest comparing them to a similar piece you own. If you’re unsure, our size guide is available online to help.