faq
Can I make any changes to my order once it has been placed?
Orders cannot be modified once placed. However, you can cancel your order within the
first 15 minutes by contacting us at salve@pyomavintage.com
What locations do you ship to?
Europe
How much does shipping cost?
You can check the different rates here.
Are there any extra costs like customs fees or sale taxes?
Shipping costs do not include local import taxes or duties that may apply to orders
shipped outside the European Union. These charges are the customer’s responsibility
and must be covered by the recipient upon delivery.
If a parcel is refused due to unpaid import duties or taxes, the customer will be fully
responsible for all associated costs — including return shipping, customs fees, and any
handling charges.
How long will it take for my order to arrive?
You can check your estimated delivery time here.
Can I track the status of my order?
What payment options do you offer?
Can I cancel my order?
Cancellations are possible within 15 minutes of placing your order
Contact salve@pyomavintage.com and we’ll handle it for you.